Keep the character, fix the access
Older hardware is sometimes worth preserving and sometimes beyond sensible service. Photos of the lock, edge of the door, and strike help start that discussion. If you want a modern keypad, compatibility and trim coverage should be checked before the original hardware is removed.
Downtown apartments and businesses bring different logistics: limited parking, shared entrances, management approval, and busy pedestrian areas. Tell us where a service vehicle can stop and who will meet us. We confirm availability by phone rather than promising the same response time for every Decatur address.